MaSSSoftech

Executive to Focus on Advanced Technology Initiatives to Better Serve Customers, Accelerate Business Innovation

FORT LAUDERDALE, Fla., Sept. 10 /PRNewswire/ -- Cross Country Home Services, Inc. (CCHS), the leader in helping companies drive revenue and customer loyalty through a comprehensive set of home warranties, home service plans and homeowner emergency assistance programs, today announced the appointment of highly experienced IT executive, Joel Steigelfest, as the company's Chief Information Officer (CIO). The appointment demonstrates CCHS' continued commitment to the use of advanced technology to accelerate business innovation and deliver the highest levels of customer service.

"There is no doubt that the strategic use of advanced technology is one of the best ways we can deliver the highest levels of customer service," said Sandra C. Finn, President of CCHS. "Joel is a great addition to CCHS' management team, bringing tremendous energy and experience to our business innovation initiatives."

With over 24 years of information technology experience, including 13 years at major corporations, Steigelfest now has responsibility for the management of CCHS' information technology organization.

Prior to CCHS, he served as Vice President and Chief Technology Officer for Spherion, a Fortune 1000, publicly-traded (NYSE) company providing global staffing and recruiting services. While there, he reduced the company's overall information systems cost structure, upgraded to a high-performance production environment, and delivered business intelligence solutions. Earlier, Steigelfest held IT management and executive positions at United Stationers, IBM, Ryder and Kemper Insurance. He holds a Bachelor of Science degree in computer science and mathematics from Tulane University, and a Masters degree in business administration from the University of Miami.

About Cross Country Home Services

Cross Country Home Services, Inc. is the leader in helping companies drive revenue and customer loyalty through a comprehensive set of home warranties, home service plans and homeowner emergency assistance programs. For nearly 30 years, CCHS has provided programs for major clients in the financial services, insurance, real estate and utility industries, as well as affinity groups. The company is focused on operational excellence - from client support, service network management and marketing, to customer service - to ensure that its clients' programs run smoothly and deliver results. Headquartered in Fort Lauderdale, Florida, CCHS is a member of the Cross Country Group, one of the largest privately-held providers of customer service programs in the United States. For more information, visit http://crosscountry-home.com.