Aflac Earns a Spot on 2009 InformationWeek 500 List of Top Technology
Innovators Across America
Insurer's Client Central 2.0 Application Improves Customer Relations
Experience




COLUMBUS, Ga., Sept. 15 /PRNewswire-FirstCall/ -- Aflac, the leading provider
of guaranteed-renewable insurance in the United States, today announced that
it has been named to the 2009 InformationWeek 500 list of the nation's most
innovative users of business technology. The 2009 InformationWeek 500
companies were revealed Sept. 14, at an awards ceremony at the St. Regis
Monarch Beach Resort in Dana Point, California.

Aflac, which is committed to providing the best service possible in response
to the more than 12 million annual calls received at its customer service
center, was nominated for its Client Central 2.0 application, a .Net-based,
rich-client application that integrates information from several systems in an
innovative graphical user interface (GUI) experience. The application allows
Aflac's customer service representatives to quickly review customer
information, policy data, recent claims and calls to effectively answer
policyholders' questions.

"We are honored to be included on this prestigious list for the seventh time,"
said Gerald Shields, Aflac senior vice president and chief information
officer. "It just shows that great things can happen when you consistently
hire talented people, provide them with the tools they need to do their jobs
and give them the freedom to be creative. With Client Central 2.0, we can
capture, track and analyze customer retention data to better identify
potential lost customers and avoid revenue loss. This is significant for our
business, but ultimately Aflac's customers are the winners."

"For over 20 years, the InformationWeek 500 has honored the most innovative
users of business technology," said InformationWeek Editor-in-Chief Rob
Preston. "Year after year, InformationWeek 500 companies harness technology to
improve efficiency, boost productivity, drive revenue and establish a
competitive advantage. We applaud this year's winners, and the CIOs and other
executives whose ingenuity and risk-taking are at the center of business
technology innovation."

InformationWeek's annual 500 list identifies and honors the nation's most
innovative users of information technology. Now in its 21st year, the list
also tracks the technology, strategies, investments and administrative
practices of America's best-known companies. Top winners have included Conway,
National Semiconductor, Kimberly-Clark, Hilton Hotels and Unum. The
InformationWeek 500 rankings are unique among corporate rankings because they
spotlight the power of innovation in information technology, rather than
simply identifying the biggest IT spenders.

Additional details about the InformationWeek 500 can be found online at
www.informationweek.com/iw500/.


About Aflac (http://www.aflac.com)

For more than 50 years, Aflac products have given policyholders the
opportunity to direct cash where it is needed most when a life-interrupting
medical event causes financial challenges. As the number one provider of
guaranteed-renewable insurance in the United States and the number one
insurance company in terms of individual insurance policies in force in Japan,
Aflac insurance products provide protection to more than 40 million people
worldwide. In 2009, Aflac was recognized by Ethisphere magazine as one of the
World's Most Ethical Companies for the third consecutive year and was also
named by the Reputation Institute as the Most Reputable Company in the Global
Insurance Industry for the second consecutive year. In 2009 Fortune magazine
recognized Aflac as one of the 100 Best Companies to Work For in America for
the eleventh consecutive year. Fortune magazine also ranked Aflac No. 1 on its
global list of the Most Admired Companies in the Life and Health Insurance
category. Aflac appears on Hispanic Enterprise magazine's list of the 50 Best
Companies for Supplier Diversity and on Black Enterprise magazine's list of
the 40 Best Companies for Diversity. Aflac was also named by Forbes magazine
as America's Best-Managed Company in the Insurance category. Aflac
Incorporated is a Fortune 500 company listed on the New York Stock Exchange
under the symbol AFL. To find out more about Aflac, visit aflac.com.


About InformationWeek Business Technology Network
(http://www.informationweek.com/)

The InformationWeek Business Technology Network provides IT executives with
unique analysis and tools that parallel their work flow -- from the defining
and framing of objectives through to the evaluation and recommendation of
solutions. Anchored by InformationWeek, the multimedia powerhouse that looks
across the enterprise, the network scales across the most critical technology
categories with online properties like DarkReading.com (security),
IntelligentEnterprise.com (application architecture), Network Computing
(networking and communications) and PlugintotheCloud.com (cloud computing).
The network also provides focused content for key IT targets, such as CIOs,
developers, and SMBs with Dr. Dobb's InformationWeek Global CIO and
bMighty.com, as well as vital vertical industries with InformationWeek
Financial Services, Government and Healthcare. With content at the nucleus of
our information distribution strategy, IT professionals turn to our network of
expert voices, research and communities to stay informed, get advice and
research technologies to make strategic business decisions.

About TechWeb (http://www.techweb.com/aboutus)
TechWeb, the global leader in business technology media, is an innovative
business focused on serving the needs of technology decision-makers and
marketers worldwide. TechWeb produces the most respected and consumed media
brands in the business technology market. Today, more than 13.3 million*
business technology professionals actively engage in our communities created
around our global face-to-face events Interop; Web 2.0; Black Hat and
VoiceCon; online resources such as the InformationWeek.com, Light Reading,
Intelligent Enterprise, bMighty.com, and Advanced Trading; and the market
leading, award-winning InformationWeek, and Wall Street and Technology
magazines. TechWeb also provides end-to-end services ranging from
next-generation performance marketing, integrated media, market research and
analyst services.
TechWeb is a division of United Business Media, a global provider of news
distribution and specialist information services with a market capitalization
of more than $2.5 billion.

*13.3 million business decision-makers: based on number of monthly connections
across TechWeb brands.

(Logo: http://www.newscom.com/cgi-bin/prnh/20090422/CL03654LOGO )

Media Contact:
Tim Turner
Public Relations Analyst
706.243.5594
trturner@aflac.com

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